Best Free CRM Systems (November 2022) – Forbes Advisor – Forbes

When analyzing the best free CRM software available, Forbes Advisor considered hundreds of factors, including features, customer support, ease of use, user experiences and integrations. Assigning a weighted score to each value, we then narrowed the field to the seven best fre…….

When analyzing the best free CRM software available, Forbes Advisor considered hundreds of factors, including features, customer support, ease of use, user experiences and integrations. Assigning a weighted score to each value, we then narrowed the field to the seven best free CRMs on the market.

Important features in a free CRM include:

  • Pipeline management
  • Integrations
  • Contact management
  • Sales automation
  • Email tracking
  • Meeting scheduler
  • Prospect tracking

While not every CRM on this list includes each of these features, many do, or have enough value-added benefits to make up for the feature that’s missing.

In addition to features, we considered how user-friendly the CRMs were and what kind of customer support they offered. We also analyzed user reviews, to get a sense of what real users thought of the CRMs.